'Your support to the NGSF ‘ways of working’ review and facilitation of our initial pay review negotiations late has been invaluable in progressing our ER relationships and engagement. Since this, it has certainly helped us continue our dialogue and remain together as a group, when the going has got tough (on more than one occasion!) and we would have otherwise fallen victim to disparate positions and broken up. The ability to maintain our dialogue across the various group interests and recognition of the ‘ways of working’ experience has been acknowledged by all.'
John Ong, who was the Employee Relations Manager for the National Grid until his recent retirement from the company.
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